11/13/2023 0 Comments Plantronics headset batteryFor instance, the battery lasts 6 hours instead of eight, six months after you purchased it.Īnother 6 months down the road, you may only get four or five hours. If it’s the battery, you will-in all likeliness-have noticed a slow and steady degradation of the battery over time. Keep in mind, any of your Poly devices that are between 1 and 3 years old will have lost most of the robust battery efficiency when it came out of the box. The other common issues generally revolve around hardware problems, with the two primary culprits being the connector and/or a bad battery. This will reset the device and you should now try and charge it again. Turn off your smartphone and turn it back on again.The Bluetooth headsets in the Poly lineup are primarily made up of the Voyager or Voyager-related series headsets. Go ahead and return your setup to the way it was originally and place your Poly headset in the charging cradle to see if it will charge. Once the update is complete, your Poly headset will be officially reset. Open the Plantronics Hub and select Notifications > Update.Plug your charging base into your computer with the USB cable.Put your Poly headset back in the charging base as you normally would to charge.Wait for 30 seconds before powering up the charging base again.
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